Protect yourself from fraud
Tips for debit and prepaid card accountholders
• Never give your card number, PIN number or account password to anyone.
• The federal government, the IRS, law enforcement agencies, debt collectors or utilities companies will NEVER ask you for your card number over the phone to make a payment.
• Don’t make purchases with your card on websites that you don’t trust or are unfamiliar.
• Don’t fall for offers sent by email, texts or advertised in social media that appear too good to be true.
• Lock your card using the app if you aren’t going to use your account for an extended period of time.
• If your card is ever lost or stolen, report it immediately by contacting us 
Tips to avoid fraud with MoneyPak, gift cards, and other money transfer services:
• Never give a MoneyPak or gift card number, or send money using a money transfer service like PayPal or MoneyGram to anyone you don’t know and trust.
• Fraudsters commonly use products like these to steal your money because once you’ve sent them the information they need to collect the money, it’s very difficult for you to get it back.
• The federal government, the IRS, law enforcement agencies, debt collectors or utilities companies will NEVER ask you to make a payment with a MoneyPak, gift card, or money transfer service. If you get a call from a business or government agency requesting payment, hang up and call the business directly.
• Scammers can be extremely convincing and will play on your fears and sympathies to try to get you to cooperate. Don’t let them scare or bully you. • See some examples of MoneyPak scams.
For more information about avoiding scams, including those related to the Coronavirus, visit the Federal Trade Commission Consumer Information website for the latest guidance.
Facebook
Instagram
YouTube
Twitter
Log In       Help       App Download
©2020 Green Dot Corporation